Help our office run smoothly by volunteering at our front desk, welcoming clients and guests into the office.Answer calls on our 24-Hour Hotline, offer supportive listening, guide callers through safety planning, give community referrals, information, and keep a call log.Answer business calls and transfer to appropriate extensions and voicemail.Supporting and helping our residential clients with referrals and information.Additional opportunities may include assistance with domestic violence support groups. Time Commitment: Minimum 4 hours per week between the hours of 8:30 AM and 8:30 PM seven days per week. Six months – One-year commitment. Skills Needed: Sensitivity to and concern for women and children in crisis; maturity and good judgment; strong interpersonal skills; ability to listen without judging or advising; dependability; ability to handle more than one task at a time; and bilingual ability very helpful, especially in English/Spanish and English/Portuguese. Training Required: All direct service volunteers are required to complete our comprehensive domestic violence training. BCI & DCYF check required.